Frequently Asked Questions

Officially, we say to give all in-stock items up to 3 business days to ship out. Unofficially, we try to fulfill orders the same or next day.

In Stock Items - Ships typically 1-3 business days.
Out of Stock Items & Pre-Order Items - It normally takes 2 - 3 weeks to restock the product. We will ship the product 1-3 business days after the product is restocked.

Each product will state the processing time. If you have any questions please feel free to contact us.

Please note that our USPS Ground Shipping option is 2-5 days in transit depending on how far you are from Missouri. This is for shipping transit time and is not inclusive of fulfillment time.

You should receive a tracking number as soon as your order has been processed. We will email you as items in your order ship, or if there are updates on the status of your order. Can't find the email? Click here to check the status of your order.

If the tracking status shows delivery but you have not received the item(s), please check around your property, household, leasing office and with fellow neighbors. Please Contact Us if you have any additional concerns so we may assist in locating the whereabouts of your package with the carrier.

If at any event you received your package in damaged condition, please Contact Us immediately. We will need to notify our carrier and possibly file for a damage claim. You will need to keep all contents of the package including the inner and outer packaging materials in order for us to file a claim. Photos and/or videos may be required upon filing the damage claim.

Contact Us as early as possible as a damage claim takes 5-7 business days to process with the carrier.

We ship to all 50 states within the United States, as well as U.S. territories (such as Puerto Rico and Virgin Islands). We also ship to most international countries, so if you do not see your country listed, ensure to Contact Us for more information.

Contact Us as soon as possible. We can usually make changes or cancel an order up until it ships out. Once an item ships out we will be unable to change or cancel it.

You can contact us by heading over to the Contact Us page or send us an email at support@allsmithracing.com.